Privacy Policy

Last Updated: January 18, 2026

At loqyn, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our screen budgeting and finance platform.

Loqyn (ABN 77 679 078 230) complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, as well as the General Data Protection Regulation (GDPR) for our international users.

1. Payments & Financial Information

loqyn does not directly collect or store your credit card or bank account details. All payments are processed by our Merchant of Record, Paddle.com.

Paddle collects your payment information and contact details to facilitate the transaction and prevent fraud. You can view their privacy practices here: Paddle Privacy Policy.

2. Information We Collect

We collect information that identifies you or can be used to identify you ("Personal Data"):

  • Account Data: Name, email address, and professional affiliation provided during signup.
  • Project Data: Budget figures, finance plans, and scripts uploaded to the Service. While this is your intellectual property, we store this data to provide the Service.
  • Usage Data: IP addresses, browser types, and interaction logs to help us improve platform performance.

3. How We Use Your Data

We use your information for the following purposes:

  • To provide, maintain, and improve the loqyn platform.
  • To process transactions and send receipts via Paddle.
  • To communicate platform updates, security alerts, and support responses.
  • To comply with legal obligations (e.g., Australian tax laws).

4. Data Storage and Security

Your data is stored securely on servers provided by Amazon Web Services (AWS). We implement industry-standard encryption (AES-256) for data at rest and TLS/SSL for data in transit.

While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. You are responsible for keeping your login credentials confidential.

5. Sharing Your Information

We do not sell your personal or project data to third parties. We only share information with:

  • Service Providers: Such as AWS (hosting) and Paddle (payments).
  • Legal Authorities: If required by law or to protect our legal rights.

6. Your Rights & Access

You have the right to access, correct, or delete your personal information. Users in the EU (GDPR) and Australia (Privacy Act) have specific rights regarding data portability and the "right to be forgotten."

To make a data request, please contact us at reachus@loqyn.io. We will respond to all requests within 30 days.

7. Cookies

We use cookies to manage your login session and understand how you interact with our site. You can disable cookies in your browser settings, though some features of loqyn may not function correctly as a result.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out:

Privacy Officerprivacy@loqyn.io
Payment Privacy (Paddle)https://paddle.net